Trust Centre

You stay in control of your accounts.

Here's how connections, permissions and approvals work in Build Smart Business. Plain English, and only what the product does today.

Secure account connections

You sign in on Google's, Meta's or the other platform's own page. We never see or store your passwords.

You choose what's connected

After signing in, you pick the exact page, account, property or calendar to use. Our server checks that choice with the platform before it's saved.

Provider permissions

We ask only for the permissions a feature needs. Reporting connections are read-only. Posting or ad changes need a separate permission that you switch on yourself.

Approvals before anything goes out

Posts, ad changes and budgets wait for your approval. Each approved change runs once, and if a platform's reply is unclear we stop and ask you rather than try again.

Advertising spend

Ad budgets are paid directly to Google or Meta. Any budget change needs you to confirm the exact amount.

Email permissions

Gmail and Outlook connections are send-only. We can't read your inbox. Emails go out only when you choose to send them.

AI content controls

AI drafts are suggestions. You can edit or decline any of them, and the AI is told not to invent prices, reviews or results.

Data handling

Connection tokens are encrypted and kept on our servers, never in your browser. Each business's data is kept separate, and team members only see what their role allows.

Disconnect any time

Disconnect any channel from Integrations, or revoke access from the platform itself. Disconnecting one channel doesn't affect the others.

Privacy

Read our privacy policy for what we collect and why.

Privacy policy

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